NB! Delivery 1-3 days

  1. Biotrend will ship the products after payment of the invoice.
  2. The sales contract shall be deemed to be concluded upon receipt of the advance payment due according to the order confirmation in the current account of Biotrend.
  3. After the sales contract has entered into force (payment of the advance invoice by the Buyer), Biotrend will bundle the order and hand it over to Biotrend’s logistics partner for delivery.
  4. Orders that have been placed and for which the advance payment has been received on Biotrend’s bank account before 13.00 on working days will be delivered to the Buyer on the next working day or according to the delivery time indicated on the product card.

4.1. On the islands, delivery can take up to 3 working days.

4.2. In the event that for any reason the shipment is delayed, Biotrend Customer Support will agree with the Buyer on a suitable delivery time.

  1. To ensure a smooth delivery, the Buyer must carefully check the information entered for delivery.
  2. From €49, delivery is free of charge in Estonia.

6.1. From €99, free delivery in the Baltic countries (Estonia, Latvia, Lithuania).

6.2. From €149 onwards, delivery to Finland is free, except for international parcels up to 20 kg.

  1. Biotrend’s logistics partners for the delivery of orders are:

7.1. DPD Estonia AS

7.2. AS Eesti Post (Omniva)

7.3. Itella Estonia OÜ

  1. The Buyer can find more detailed delivery methods and the price list in the Biotrend online shop.
  2. When ordering in bulk, a Biotrend representative may contact the Buyer to specify the mode of transport.
  3. When ordering goods from outside the Baltic States, the Buyer must choose the appropriate mode of transport.

10.1. Delivery time depends on the country of destination and the delivery method chosen.

  1. You can also come to Biotrend OÜ, Tartu mnt.35/J.Kunderi 8A, Tallinn.
  2. Large consignments weighing more than 31.5 kg or with a volume of more than 0.126 m3 shall be delivered to the place of destination and the Buyer must ensure that the consignment can be unloaded.
  3. “Door-to-door transport means that the Buyer arranges the collection and delivery of the goods to the premises.

13.1. Couriers are not obliged to call in advance.

  1. Products damaged in transit, but not the product packaging, will be replaced to the Buyer.
  2. Biotrend shall not be liable for any delay in the delivery of the Products if the Products have been delivered to the logistics partners on time, but the delay in delivery is due to circumstances beyond Biotrend’s control or foreseeable circumstances.